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The Minority Pull and its Effect on Business Strategy

Back in the good 'ole days, when almost any business idea was destined to flourish, corporate decision makers could afford to concentrate only on the largest population group. Why? Because the "main-stream" majority group held the most buying power. As the new millennium continues to move forward, we are seeing a significant number of major service, manufacturing, and retail companies developing multi-cultural strategy departments, focused solely on engaging the growing ethnic and cultural minority groups.

Current industry trend are reacting to the collective buying power of cultural groups in significant ways. Culturally based concept stores, that are part of the larger retail power-houses, are emerging throughout the country. These newly recognized consumers are very savvy and tend to be early adaptors of both new technologies as well as new products. In recognition, the business community has realigned their marketing strategies and is using new technologies to reach these consumer groups. As the US continues to be a demographic melting-pot, we will all enjoy an increasingly diverse variety of products and services.

 

 
Is it the deal or the value?

The economic situation has hit every facet of everyone's lives and has left all of us thinking twice about how we spend our money. In this environment, brand loyalty becomes something that may be "up for grabs" with the winner being the brand who seizes the opportunity to show a high synergistic relationship between high value and a good deal.

In my research experience, consumers state that both the deal and the product's value proposition are the main influencers for their purchasing behavior. What remains vague is how brand and value interact with each other during the consumer's decision making process.

I decided to speak with several colleagues, family, and friends of various backgrounds to see what the common thread is. Of course, this was purely observational and anecdotal on my part and by no means qualifies as a research study. What this does do is offer further insights into branding.

The bottom line answer that I identified is that many people tie purchasing decisions with their "time available" to do so. When people are in a rush (i.e. picking up some items during work day) they do not have the luxury of time to stop and evaluate the value of their purchases and are more likely to base their purchase on brand awareness or to buy the cheapest product available. Whatever the influence is, it already exists and they do not have to think about it. Conversely, someone who is not in a rush has more time to evaluate the actual brand value and is more likely to think through their purchases. These two consumers, rusher and non-rusher, represent an opportunity to walk the potential consumer through their decision process before their shopping visit, so that they can understand the deal and the value that they can receive by purchasing specified brand.

In a time-starved culture, the main in-let to the consumer may be to help the consumer to pre-plan so that they can make better informed decisions- basically putting back the purchasing decision into the consumer's purchasing behavior.

 

 
Happy Birthday bar codes!

The bar code celebrates it's 57th birthday today. The first patent for a bar code type product was granted to Joseph Woodland and Bernard Silver on October 7, 1952. Ironically, their original patent filing was a system of concentric circles and not bars. By far the most recognizable bar code symbology is UPC which is used on almost every product you buy. UPC has also been used by the coupon industry for many years. However, the industry is transitioning to a new symbology called DataBar (RSS) which can encode much more information and can be used on products that were typically difficult to put bar codes on.

Next time we'll talk more about DataBar and how it's going to change the coupon industry forever.

 

 
Welcome to the Samplesaint Blog
Welcome to the Samplesaint Blog

Hi and welcome to the Samplesaint Blog.

The intent of this blog is not to saturate the space with useless information that no one really cares about, nor is it to be shamelessly self-serving, but rather because we have a lot to share about the advances of mobile delivery systems. Okay, maybe the masses don't care . . . yet. The fact is, Samplesaint is innovative, cool and substantially more sophisticated than any other mobile company out there.

In addition to industry developments, we'll keep you informed of the goings on here at Samplesaint including speaking engagements, trade show participation, and other activities.

Initially, we'll post once a month at the beginning of each month. As a following builds, the posts will increase. We hope to use this space as an exchange of opinions and ideas. We invite you to comment frequently. If there is a specific topic you would like for us to expound on, let us know.

Until next time.

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